Macbraughton Culture – Creativity – Conflict

21Jun/099

The City of Toronto – Where all they Care About is the Garbage

I'm a little irritated right now. Nothing unusual for me, certainly, but this time I know I'm not alone. There are a lot of people in this city irritated right now and a lot more who may be as this week gets going because City of Toronto workers are getting ready to go on strike tonight at midnight.

One of the main issues: sick time. The corporation that runs this town says that it shells out too much cash paying workers when they are sick and don't come to work. They want to save money by lowering the number of sick days that people are allotted for the year and not allow them to accumulate what is called a "sick bank" of days that add up over a persons career when they don't use them.

One of the things that I'm probably most annoyed with is that other unionized city employees have already made their deals without any concessions. I'm talking about the TTC, Toronto Police Service, and Toronto Fire Services to name the most visible. The City of Toronto employees that will be striking this week are Local 79 and Local 416 workers, which represent "inside workers" and "outside workers" respectively, that is, all of the rest of the city's employees who don't have their own special union.

While everybody on the radio and television is talking about the garbage piling up, and the Pride parade possibly being canceled, these red herrings only keep the public from noticing one very important point: Toronto Emergency Medical Services are part of Local 416 and Local 79.

What this means to you is that come tomorrow morning, if grandpa has a heart attack, there will be less ambulance dispatchers available to answer the phone when you call 911, and less ambulances on the road with paramedics to give grandpa life saving drugs and take him to the nearest hospital. Yes, you can rest assured that we will have public transportation, law and order, and property protection if there is a fire, but for some reason human life isn't at the top of the priority list for the City of Toronto corporation.

With the possibility of only 75% of the paramedics and dispatchers who work for Toronto EMS coming to work tomorrow, despite what disinformation the City of Toronto corporation feels like spreading, I can tell you that there will be delays in 911 calls being answered and dispatched, as well as paramedics arriving to the scene of calls and transporting patients to hospitals.

In the event of a labour disruption, emergency calls for ambulance/paramedic services will continue as usual. Non-emergency and low priority calls may be affected.
~City of Toronto - Labour Relations

Part of the problem is that Toronto Emergency Medical Services should either have its own union or bargaining unit, or it should at least be designated an essential service so that public health is not put in jeopardy just because the City of Toronto is trying to save a few bucks.

I can't speak for other Local 416 or Local 79 employees because I don't know what it is like for them.  I can only speak for myself, and my wife (who is a paramedic), and the people I know who every time they go to work they put themselves in the center of the some of the most difficult and traumatic experiences that our community faces each and every day. 

I know that paramedics come into contact with the sickest people in this city, and also have a very physical job that involves a lot of lifting (for instance, moving an unconscious person is probably a lot harder than you would think).  Emergency Medical Dispatchers (the group that I belong to) deal with the constant stress and anxiety of family members calling 911 for sick loved ones, as well as the distressed patients themselves whether they be trauma victims or suffering from acute or chronic medical conditions.

As a group, we deal with human frailty each and every day, 24 hours a day seven days a week, yet, by threatening to take away paid sick time, we are not even afforded the respect of being acknowledged as frail human beings ourselves.

Wake up, Toronto! The people who answer the phone when you call 911 and come and take care of you and your family and friends through difficult and traumatic times are just people, just like you. There is a cost for putting one's self out there to help people in distress, and again, I can only speak for Toronto EMS employees, unfortunately there are a lot of people in our line of work who deal with their own medical conditions, sickness, and injuries.

Citizens of Toronto, this is your city. It does not belong to the corporation who is elected and appointed to serve you, its citizens. Please pass along your voice of support for Toronto EMS to your local city councilor and to David Miller's office in support of the people who are always there when you need them, who need your help right now. Remind them who they work for - You! It is neither fair nor equitable for them to put public health at risk because of their political maneuvering. Show them that you care about more than whether your garbage gets picked up next week.

Just to be clear, those of us who work for Toronto EMS and are manning the phones and ambulances during this strike will do our best to serve you, the citizens of Toronto. Just be advised, there will be less of us there to carry the load. At only 75% of normal staffing, this will definitely affect our response times.

Also, on a personal level, I want to say that I live with my family in Toronto, so as fellow residents this affects us too. This goes beyond my employment, I don't appreciate the City of Toronto corporation thinking that it is okay to keep Emergency Medical Services staffed at less than 100% of normal operational levels. That is why I am posting this right now. At this time we still don't know if the strike will happen or not.

Thank you for your support and comments are welcome.

About macbraughton

Bringing some MO & OK to the T.O.
  • Polly
    Your heart and soul speak volumes, Jennifer. Even if we are loathe to speak the words aloud, you are not alone, my friend
  • Jennifer
    Yikes! Now that I re-read my own post, I do sound rather pathetic, don't I? In reality, I was trying to keep my anger in check and mitigate the venom which was seeping out as I was typing. Next time, I won't try and just let them have it with both barrels! Hahahahahaha!

    I do thank you for your obvious concern and compassion. Take care!
  • Wyatt
    I apologize, I just re-read my last post, and just in case you didn't realize it was a typo, it should have read, "...try NOT to take it personally."
  • Wyatt
    Don't let it get you too down Jennifer. I know it's tough but try to take it personally. Reading your post, you sound hurt by all this. If I am reading into this the wrong way, I apologize. Just remember that it's all a big game. It shouldn't be, but it is. Take care of yourself and your family. Let your frustrations out while standing on the picket line. See you there.
  • Jennifer
    I showed up for my regularly scheduled shift today. I even arrived early in case there was picketing at HQ to ensure that I'd be on the floor and ready to go on time. I was sent home -- alas today is my designated "strike day".

    As I was leaving I looked at the faces of my fellow EMDs : stress, dread, resignation. Today is a Monday - the busiest day of the week; it's the start of summer tourist season - more people in the city; the weather forecast is for a gorgeous hot humid day - many of the vulnerable sick & elderly can not cope with it, let alone those who overdo it when they're out & about... and there will be 25% FEWER of us -- EMDs and Medics -- to help them all!

    Most of the people I work with are in this business because they actually care about their fellow human beings. Beneath the self-preserving bluster and black humour lie hearts of gold and souls of marshmallow. It's hard enough to get us to take care of ourselves because we are the types of people who tend to give much more than we receive, who are, at the core, self-effacing. As EMDs, we toil in anonymity, with only rare appreciation and no recognition, often taking abuse from both callers and our colleagues on the road (we elect to believe this is out of frustration at the system and lack of any other outlet for it, not personal malice or disrespect). We must continually remind ourselves not to take things personally, derive satisfaction from the good we know we are doing, not what others perceive. At least we can hang up the phone or let the PTT button go. Our paramedic colleagues must deal with angry, abusive, freaked out and / or hysterical friends and family members "live and in person" while trying give the best possible care to the injured or sick. They can not walk away.

    So now our employer wants to add to the stress -- let's make it even harder for them to care for themselves, let's burn them out more quickly. We've already gotten the message that we're not valuable to or respected by this administration: $262M for renovations to Sunnyside Park vs sick time for the people who faithfully serve those in need. Apparently a no-brainer for Mr Miller et al. $262 million? Seriously? For a park?... And your medics and EMDs are burning out by the dozens? Good choice.

    Times are tough. I get that. I'm living that. Give us nothing then, but don't take away what we have. We deserve it. More than that, we NEED it.
  • Polly
    You're both correct-I was "ranting" out of control re: our own.

    There would be no strike if there were. :)
  • macbraughton
    On the note of weather we (paramedics) are in the wrong union is a mute point at this time.


    I agree with you, Wyatt. Now is probably not the best time to bring that up.

    This is a management issue, and it is pure hypocrisy that City Councilors gave themselves a 2.5% raise this year and now want to try to get their pound of flesh from the workers.

    Check out John Laforet's blog: http://bit.ly/Tqus7
  • Wyatt
    On the note of weather we (paramedics) are in the wrong union is a mute point at this time. I am not going to agree or disagree with this statement. I am however going to plead with each and every one of my brothers and sisters out there to support this job action wholeheartedly. None of asked for this, and all of us employees, citizens and management alike, stand only to lose the longer that strike continues. By supporting the job action firmly from the beginning we are affirming our intentions and sending a very loud and clear message to the public and our employer that we will not stand down on the issue of concessions.
    The city is continuing to use the current economic situation as a scapegoat in order to take away the many hard fought rights that have taken years and years of bargaining to reach. A lot of the current concessions on the table would have very little to no financial impact on the city's budget. They are using the current economic environment to push their own agenda, and in doing so turning a blind eye to what really needs to be done. The inefficiencies that I personally see on a daily basis from, blatant waste to over management could save the city millions of dollars a year if dealt with. It is mismanagement that has got us in this mess. Both the local city mess, and the global economic mess that we currently fester in. I understand that tough times call for tough measures, but not at the expense of the lowly worker. It's time for the city to look in the mirror and take some responsibility for where we currently sit. Stand together, and stand strong. These aren't privileges that they're trying to revoke, these are rights that we have fought hard to get recognized over many years. It's time to stand up and be counted.
  • Polly
    As I drove in to work I listened to the radio stations commenting on the impending strike. The announcer mentioned that "Emergency Services" will not be affected and will be running full steam.
    After the commercial break, she corrected herself and stated that Emergency Medical Services will only be running at 75%.
    Do the people of the City of Toronto comprehend what that means? I seriously doubt it. What they will notice first is the inconvenience of the garbage and perhaps some inconvenience with recreational activities.

    It is us, Local 70 and Local 416, that will be most affected. Our staffing numbers will be cut down so that there is a "degree" of service but not the standard we, as professionals, swore to uphold. We will continue to do our tmost to provide the same quality of service you are accustomed to. Sadly, our legs are being pulled out from underneath us by the very politicians you elected. We are being asked to provide an above standard of health care while being asked to compromise our own when we require compensatory healing time.

    We should not be in the same union we currently take membership of.

    We belong to our own union, to bargain for that which we are entitled to.

    In solidarity to my brother, Hicks Donnie
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